Dynexa Agents
Intelligent solutions designed for your business applications
Dynexa agentic solutions are designed on the Microsoft ecosystem and built with Microsoft Copilot Studio to bring artificial intelligence directly into sales and customer service processes, extending their capabilities and increasing operational efficiency.
Dynexa AI Agents support both internal users and customers through guided conversations, contextual understanding and task automation — from managing opportunities and quotes, to structured technical issue reporting (including images), order creation, service cases and decision-support insights.
It is integrated into Microsoft Teams and helps sales teams work faster and more effectively.
Sales Excellence enables the creation of opportunities and quotes using natural language, applies discounts with automatic approval controls, provides real-time customer insights and supports visit planning by optimizing schedules and travel. A single access point to Dynamics 365 Sales and your ERP system to simplify the entire end-to-end sales process.
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Sales Excellence Agent​
Service Quality Agent​​​
It is the intelligent agent that transforms support and quality management into a seamless, proactive, and connected experience. Through natural conversations and native integration with Dynamics 365, Microsoft Teams and Power Pages, it enables customers to report issues, initiate orders, and allows Service Managers to act with immediate insights and targeted actions. One agent, one unified view, to move from issue to action with speed, control, and quality.
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